Protocol - Tranquility

Tranquility Insurance holders enjoy direct discounts at all our street stores according to the following rules:
- . 30% discount on all frames;
- . 30% on ophthalmic lenses;
- . 30% on contact lenses;
- . 30% on sunglasses;
The Direct Participation is determined at the time of purchase in our street stores, with the presentation of the beneficiary card being mandatory.
Also refer to the location of our stores at stores
To benefit from the reimbursement of the value of your purchase by your insurer, you must always indicate what your insurance is and beneficiary number in the "Insurer" and "Beneficiary Number" field in the Customer area. You should also indicate your taxpayer number. All orders are sent to the client accompanied by Invoices/Receipts or Simplified Invoice, valid for reimbursement purposes and deductible for IRS purposes, as if your purchase was made at one of our street stores. After sending the tax documents to your insurer, you will receive a reimbursement of part of the amount paid for your purchase. As we have direct agreements with most insurers, reimbursements can be direct at our street stores.
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