Agreements and Protocols

To receive a refund for your purchase from your insurance company, you must always indicate your insurance and beneficiary number in the “Insurance” and “Beneficiary Number” fields in the Customer area. You must also provide your taxpayer number. All orders are sent to the customer accompanied by Invoices/Receipts or Simplified Invoices, which are valid for reimbursement purposes and deductible for IRS purposes, as if your purchase were made in one of our street stores. After sending the tax documents to your insurance company, you will receive a refund for part of the amount paid for your purchase. As we have direct agreements with most insurance companies, refunds can be direct in our street stores.